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Managed Services

Today’s complexity calls for more than third-party monitoring and support. We build a true partnership that delivers proactive IT operations services across your entire technology stack.

We Can Assist

L.D.Morgan Solutions is available to assist and can remove that costly burden of in-house IT support. Allowing L.D.Morgan Solutions to assume the responsibility of managing the day-to-day IT services will allow for your business more time to focus on what’s important your customers 

Managed Services

L.D.Morgan Solutions offers a different range of services to help our customer. Our friendly managed services expert can guide you thought the creation of a traitor-made solution for your organization.

Below are the service that L.D.Morgan Solutions offers: 

  • Network testing and monitoring

  • Overseeing network security & risk mitigation

  • Connectivity and bandwidth

  • Providing data storage

  • Managing installations and upgrades

  • Suggesting and implementing software patches

  • Providing web hosting

  • Network provisioning or virtualization

  • Performance monitoring and reporting

  • Providing help desk technical support

Monitoring Room

             The Benefits of a Managed Service Provider (MSP)


The benefits of hiring L.D.Morgan Solutions a managed services provider are listed below 
 

  •  Better cost efficiency. Receive round-the-clock monitoring without the cost of a 24/7 in-house team.

  • Greater expertise. Instead of relying on the knowledge of a handful of in-house individuals, you’re benefiting from the expertise of a robust outsourced managed services team.

  • Increased security. Using an outsourced managed services provider typically means a higher degree of security due to round-the-clock monitoring and preventing “putting all your eggs in one basket” with a single internal hire.

  • Predictable pricing. Emergency response purchases, such as those typically experienced by an in-house IT team undergoing unplanned or urgent IT repairs, almost always cost more than preparation and planned management by a managed services provider.

  • Reduced risk. With an external managed services team, you typically have a more well-versed team, better checks and balances, and more streamlined processes than you can see in an in-house team.

  • Detailed service agreements. Instead of a salaried in-house employee who is at the mercy of whatever emergency is loudest and most urgent, managed service providers have a detailed list of deliverables that are rarely—if ever—matched by a full-time employee.

  • After hours and holiday support. Just because your employees are gone for a weekend or holiday doesn’t mean your technology and servers are put on hold as well. A managed services provider provides 24/7 monitoring and support—even on weekends and holidays.

  • Higher standards of certification. Since managed services represent a host of technology vendors, they typically have to hold more up-to-date certifications in the constantly-evolving IT products and services than an in-house IT expert would require. This means more informed decisions and expertise.

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